If you’re using your own return shipping label, you should manually add tracking details to the return. When the buyer received item he opened case "not as described". You can purchase a return postage label through the return request and send it to your buyer. Usually the buyer is responsible for return shipping costs in these cases. The question is who pays for the return, and about creating a PDF label for the buyer to print out. eBay encourages all sellers to offer a competitive return policy; you can choose to offer anything from no returns to 60-day free returns depending on your business model. Your next step is to send a return shipping label to (buyer) by Aug 01, 2016. I recently sold an item on ebay with clear description. As a test we are offering free returns – return for any reason on one of our ebay shops. See the return details to buy a label from eBay at a discounted rate. we will accept returns and give a label even if its buyer remorse or the item doesnt fit. Next i hear from buyer … If you can't send a label by Aug 01, 2016, we may send the buyer a return shipping label … The best way is stop selling international buyers, or you will keep lose money, The buyers getting smart and smart, Most or all US Sellers have no way to buy and send international shipping label. So I called eBay and did not have to return the item because I explained my point that the buyer's complaint was "remorse" and not "not as described". ... blocking buyers from requesting returns or refunds on eBay, blocking buyers from opening claims, the loss of eBay … A new eBay scam using its own return label We’ve lost the item and our money, but the auction site won’t do anything to stop it Agreeing a return … but that can turn out to be an empty promise. Hi, I sold a large item to a buyer which cost me £15 to post. Is this right? Of course the buyer has the right to return the item. You can send them a return label or set up the listing to offer free returns that provide a label automatically to the buyer when they request a return. Confirm your return address on the label. Only £3? Or is it that eBay cover the return … Buyer wants to return this. Here's how to send an eBay postage label from the View return details section: Select Send an eBay postage label. Send an eBay postage label. Which is fine, however when I go to accept the return, ebay want to charge me only £3.11 for a label?! Yes, I'm concerned if this is a regular return due to buyer remorse, and if I'm actually liable to pay return shipping. Ultimately I agreed to go ahead and accept return, send the label through ebay with tracking number. That is why I mention the buyer's … If you're using a non-eBay label, the seller may have added the number for you. They closed the case. The worst, The more and more international buyers know the eBay new return return policy, take advantage of ebay … They can then print the label and use it to send the item back to you. BUT, for everyone who will be landing on this post in the future and searching for solutions on how to pay for a return label … If you use an eBay returns label, tracking is automatically uploaded. If you use an eBay return label, tracking details are automatically uploaded. : Select send an eBay return label, the seller may have added the number for you accept and! Or the item, tracking details to buy a label from the View return to... ( buyer ) by Aug 01, 2016 he opened case `` not as ''. Tracking number and send it to your buyer is to send the label through the return, eBay to. If its buyer remorse or the item back to you to return the item doesnt fit these cases the for. To the return which is fine, however when I go to accept the details... 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